Powering the digital future for NextGen Utilities
Utility business and operational transformation is being driven at an unprecedented rate by:
- Regulatory market reform, new entrants and disruptive technologies;
- Climate change, environmental concerns and greenhouse gas and carbon emissions targets;
- Growth in renewable generation and distributed resources;
- Volatile consumption patterns;
- Aging assets with increased expectations on reliability;
- Increased pressure on operational efficiency and workforce productivity;
- Increasing desire and need for participation by consumers in the energy value chain; and,
- Rise of distributed and micro generation and the trend to a federated operational model.
Through the delivery of an innovative and incredibly agile technical solution, Utilities can be assured of the level of reliability and flexibility needed to support the business into the future. As our customers move from simple cost reduction to business outcomes, we have transformed ourselves by engaging in business benefits-led outsourcing programs. We offer year on year productivity gains on not only on IT SLAs and KPIs, but also the key indicators that drive the energy business.
Our Digital & Analytics services helps design and build key platform components of customers’ Digital-Technology-Footprint to power the Digital transformation journey.
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At IoT WoRKS we help create entirely new services that deliver measurable business outcomes. These experience will have an increasing role in differentiating enterprises
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Our Applications business is structured, allowing us to offer clients a full lifecycle of systems integration consulting services and a unified approach to developing the right solutions for their business needs.
Artificial intelligence-driven automation platform. It consists of machine learning components, automation modules, orchestration components, well-proven monitoring tools, knowledge management, and a reporting layer.
CAPABILITIES
Real-time monitoring and control of infrastructure to achieve situational awareness for the next-gen grid. This data driven solution is the answer to multiple challenges faced by global Energy and Utilities companies at a lower cost than solutions based on traditional SCADA technology, using more scalable and distributed components.
Intelligent Energy Management is a unified Customer Engagement Framework which offers customers the ability to access their utility account online. It is a platform for disintermediation of the CSR and processes that can be consumer enabled. The access to customer information is anytime, anywhere, and captures customer preferences in CRM.
Robotic Process Automation solution to resolve meter read exceptions automatically, and using SAP Leonardo gives a holistic view of exceptions across channels. Scriptics solution allows users to analyze and monitor mass activities and online transactions. Users will have the ability to identify successful and unsuccessful processes at a glance.
